Keynote topic 4: Information and Communication Technologies (ICTs) for monitoring sustainable service delivery

This keynote paper sets the scene for a three-day exploration of ICTs for monitoring sustainable WASH service delivery as part of the wider symposium on Monitoring Sustainable WASH Service Delivery. The keynote situates ICT WASH innovations in the wider context of ICT and development. It explores the current trends and challenges related to monitoring the WASH-related MDGs, and then focuses on the specific role of ICTs in WASH monitoring. It presents current developments in ICT innovations within WASH monitoring and discusses major challenges identified in a recent e-discussion on Water Point Mapping (WPM) held in January-February 2013 (Pearce and Howman, 2013). A summary of lessons from challenges related to ICT innovations in health sector service delivery monitoring leads to the presentation of major topics within the ICT theme at the Monitoring Sustainable WASH Service Delivery Symposium.