IRC External Complaints Policy

This policy statement provides a single source of information on IRC’s external complaints policy and procedures. It is global in intent and coverage and is a public document. Receiving feedback and responding to complaints from stakeholders is an important part of improving IRC’s accountability mechanisms. Ensuring that our stakeholders can hold us accountable for what we do will improve the quality of our work in all areas of activity. 

IRC Complaints Policy.pdf (41.1 kB)