Toolkits

Global Water Partnership ToolBox on Integrated Water Resources Management
http://www.gwpforum.org/servlet/PSP?iNodeID=103&iFromNodeID=2400
The Global Water Partnership's mission is to partner government agencies, public institutions, private companies, professional organizations, and multilateral development agencies to establish the principles of sustainable water management; identify gaps and stimulate partners to meet their needs given their resources; support action at the local, national, regional and river-basin levels to promote sustainable water resources management; and to help match needs to available resources. Their toolkit, developed in collaboration with the Netherlands Water Partnership, aims to facilitate implementation of Integrated Water Resources Management through organizational tools, virtual dialogues, databases of information, and other media. A section on financing initiatives includes information on cost recovery and charging policies (along with related tools) with lessons learned and cross-references to other topics.

Operation and maintenance of rural water supply and sanitation systems. 2002. World Health Organization. Prepared by Francois Brikke.
http://www.who.int/water_sanitation_health/hygiene/om/en/RuralPart1.pdf
Unit 5 of this useful course on rural water supply and sanitation systems provides an overview of the main points of cost recovery. Written by Francois Brikke, the lecture covers his seven key principles of sustainable cost recovery, and provides a plan for facilitators about how to run small and group exercises on financial management within the water sector, designation of responsibility within a water scheme, and developing sustainable financial arrangements.

Water Prices in CEE and CIS Countries: A Toolkit for Assessing Willingness to Pay, Affordability and Political Acceptability. March 2002. Danish Ministry of the Environment.
Main text
Case studies
The Danish Ministry of the Environment published this toolkit to present tools to quantify households' affordability and willingness to pay for water and wastewater. It includes lessons for both public-private partnerships and traditional investment projects. Topics covered include: how to assess the risk of non-payment; political resistance to tariffs for water services; how to assess whether the criteria for grants from bilateral and multilateral agencies are met; design issues for tariffs and subsidies; and working with the public to promote an understanding about the nature of water tariffs. The toolkit also presents case studies from CEE and CIS countries on small towns, infrastructure design, demand-responsive approaches and the need for willingness to pay studies; and how to develop a methodology to assess households' ability and willingness to pay for water services.

World Bank Toolkits for Private Participation in Water and Sanitation
http://www.worldbank.org/html/fpd/water/wstoolkits/index.html
These three toolkits address "Selecting an Option for Private Sector Participation," "Designing and Implementing an Option for Private Sector Participation," and "What a Private Sector Arrangement Should Cover." While cost recovery is not a focus of these toolkits, it is addressed in the context of designing private sector participation projects and contracts. These toolkits are intended more for peri-urban and urban areas than for rural areas.

Water Utility Partnership Toolkit
http://web.mit.edu/urbanupgrading/waterandsanitation/introduction/
The Water Utility Partnership for CapacityBuilding in Africa (WUP) was launched in 1996 with assistance from the World Bank. The goal of the WUP is to create a partnership among African water sector utilities and other key institutions to discuss opportunities and share learning to increase capacity building. The WUP seeks to accomplish this by developing performance indicators of African water utilities, building support for better utility management and reduction of unaccounted-for-water, and a focus on pro-poor urban water sector development. As part of their efforts, they have developed a toolkit that provides information about different techniques to facilitate decision-making at the urban level for increased access to water and sanitation. The toolkit is divided into five categories: policy and legal issues, service delivery, customer outreach, institutional arrangements, financing, and hygiene education.