Importance of monitoring water services
Monitoring of water services delivery is a key factor for sustainability of water services. This was the theme of the monitoring and evaluation sessions at the 6th World Water Forum in Marseille in March 2012. Although many countries are taking steps to integrate monitoring into water services, there are numerous challenges that need to be addressed. Some of these are:
- Lack of comprehensive systems to capture data beyond just the number of sources
- Lack of standardised tools and methodologies
- Inadequate capacity for those involved in water service monitoring
- Unreliable data which never reflects the reality
