Promoting social accountability in Kenya's water sector
Updated - Monday 08 August 2011
Necessities like clean water and sanitation are scarce and expensive — especially for the poorest people in overcrowded slums or informal settlements in Kenya. Water Action Groups (WAGs,) made up of citizen volunteers and community leaders, are helping resolve sometimes longstanding complaints.
IRC partnered with the World Bank’s Water and Sanitation Program, and the German Agency for International Cooperation to help build the capacity of the Water Action Group members in Kenya. Because of this the Water Action Groups helped resolve 97% of more than 400 complaints by the end of a 2-year pilot project in December 2010.
More information is available in a news article on the World Bank's web site.
