Information & Communication
Changes are needed in attitudes and behaviour, both among those who make decisions about priorities in expanding coverage, and among people in the communities. This calls for the creation of a communication culture, where information sharing, dialogue and participation become second nature.
The flow and use of knowledge and information in the Ugandan water, sanitation and hygiene sector
22 May 12
This study explores the transfer and use of information at different levels of government in Uganda with the aim to improve the flow of information to and the use of information by the decentralized levels of government. Subject of the study is the national government, at two different districts, and at sub-county level.
Documenting change: An introduction to process documentation
10 Nov 11
In this Occasional Paper, IRC consolidates lessons learned across a range of IRC projects and describes the resultant and emerging understanding of how process documentation can promote learning and action through joint reflection and analysis. This Occasional Paper also offers tools for collecting and presenting observations that stimulate reflection, learning and sharing.
Read more or download 47_OP_Documenting_change_introduction_process_documentation_2011.pdf (1.8 MB)
West Africa Water Initiative - looking back and setting up a strategy
07 Apr 11
Looking back onto eight years of project implementation and a composite partnership under the West Africa Water Initiative (WAWI) banner brought to notice that the facilitating of a network from Accra to Zinder offers great opportunities, but requires a solid communication and knowledge management approach.
Gestión del conocimiento y la información en el sector de agua y saneamiento: Un hueso duro de roer
18 May 07
El siguiente documento temático (TOP) por sus siglas en inglés, tiene como objetivo clarificar algunas ideas relacionadas con Gestión del Conocimiento (GC). Este documento presenta el pensamiento actual acerca de GC, intercambio de información y aprendizaje, específicamente para el sector del agua.
Read more or download TOP14_KM_S_07.pdf (929.1 kB)
Organisation des services locaux de documentation du secteur de l´eau et de l´assainissement: Recommandations
11 Apr 07
Ce document vise à aider à comprendre comment organiser les volumes de documents dans des institutions de façon à pouvoir trouver l'information rapidement et facilement, sans l’aide d'un bibliothécaire ou d'un documentaliste professionnel.
Read more or download OP38F_ServDoc_07.pdf (1.6 MB)
Gestion de l'Information et des Connaissances dans le Secteur de l'Eau et de l'Assainissement
20 Feb 07
Gestion des connaissances : tout le monde en parle, mais qu'en est-il exactement et comment peut-elle nous aider dans notre travail ?
Read more or download TOP14_KM_F.pdf (831.8 kB)
Knowledge and information management in the water and sanitation sector: a hard nut to crack
06 Jun 06
Knowledge management: everyone talks about it, but what is it exactly and how can it help us in our work?
Read more or download TOP14_KM_06.pdf (1.2 MB)
Organising Local Documentation Services for the Water and Sanitation Sector: guidelines
06 Jan 05
Provides basic guidance on how to organise collections of documents in sector institutions in such a way as to be able to find information quickly and easily, without the help of professional librarians or documentalists. Click on 'read more' to download the individual chapters.
Read more or download Organising_Local_Doc.pdf (361.6 kB)
Advocacy for Water, Environmental Sanitation and Hygiene
04 Sep 03
In this TOP we focus on the issue: water, sanitation and hygiene for all. The audience consists of policy makers, practitioners, educators, trainers and researchers in the fields of water, sanitation, hygieneand health, but also those involved in broader programmes for the alleviation of rural or urban poverty.
Read more or download advocacy.pdf (299.1 kB)
Resources on Participatory Approaches and Communication for Water and Sanitation Programming: annotated references
01 Jan 97
This resource package on participatory approaches and communication tools aims to serve planners, implementors and field workers who are dealing with advocacy, social mobilization and programme communication for change in water and environmental sanitatio
