Decentralisation in practice
Implementing the decentralisation of water and sanitation services is a key topic in many developing countries. Decentralisation involves transfer of functions, assets, staff, infrastructure and budget from the national level to the local level. Here we are publishing case studies and papers from decentralisation in practice from countries in Southern Africa. Experience in South Africa illustrates that this process is not an easy one, even though they successfully undertook the process as part of the sector wide approach (SWAp) in a collaborative manner.
South Africa: Citizens’ voice acted on in regulation of services
20 Oct 09
The “Raising the Citizens’ Voice in the Regulation of Services” is a public education initiative by the National Regulator in South Africa. The first pilot project began in Cape Town in 2006 covering four townships demonstrated its value through reduced water losses and increased payment levels. It was so successful that it scaled-up in Cape Town and spread to a few other municipalities. Not without challenges though.
