Case study on CBO Management of Slum Neighbourhood Sanitation Services

Year of publication: 2004

The aim of the Aynal's Bastee project was to develop a replicable model for water supply and sanitation services to the urban poor, based on devolution of management to the communities themselves.

The specific objectives include:

• Provide water and sanitation services in the slum neighbourhoods of Dhaka City
• Improve environmental sanitation and hygiene in the same community
• Create access to the Government of Bangladesh (GoB) water sector agency by the urban poor through advocacy and intermediation
• Encourage changes in the local institutional environment to facilitate the supply of water to the urban poor
• Help build capacity in the communities to operate, maintain and manage water supply and sanitation facilities
• Provide technical assistance to communities and the water utility agency to establish and maintain water connections and ancillary facilities

PSTC’s experience shows that a community based management system can be a highly effective strategy to help urban slum neighbourhoods gain access to water and sanitation and improve their hygienic practices. The Aynal's Bastee case study illustrates how the project has brought about significant changes in power relationships between slum dwellers, landlords, the water utility and city authorities. 

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