Help desks

Help desks or enquiry services are another means to get an answer to your question. Eligibility is an issue here: please check if the help desk is able to help your type of organisation, or if it can support requests coming from your region (developed countries might be excluded for example).

We have selected the following services:

• Ask IRC
  Question and answer service of IRC International Water and Sanitation Centre.
• GATE question-answer service
  Focuses on appropriate technologies. Service is limited to enquirers from developing countries and non-profit organisations working in the development context.
• ITDG technical enquiry service
  Enquiries can be made through any of ITDG's offices. Service is limited to enquirers from developing countries.
• WaterAid technical enquiry service
  The service is provided by engineering specialists who are available once a week.
• WELL enquiry service
  The WELL, Resource Centre Network for Water, Sanitation and Environmental Health offers technical assistance to DFID field staff and staff from a developing country government; an international finance institution; or a non-governmental organisation working in the water and sanitation sector in developing countries. Up to one day of technical advice can be provided per query free of charge.